Zygmunt O
EAST CANAAN, CT | 2015 Chevrolet City ExpressJanuary 20, 2026
Quick turn around for the recall. Staff was courteous and explained work done well.
Response from Northwest Hills Cadillac
January 20, 2026Hi there, we are very happy to have provided you with such a positive experience!
Tim T
TORRINGTON, CT | 2024 Chevrolet Silverado 2500 HDJanuary 9, 2026
Scheduled appointment for morning service took all day and required three calls to determine status. Poor communication.
Michael N
BURLINGTON, CT | 2023 Buick Encore GXJanuary 8, 2026
My representative was outstanding. Listened to my concerns and made sure they were addressed. My vehicle was done in a timely manner and she had a driver take me to work and pick me up.
Response from Northwest Hills Cadillac
January 9, 2026It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Justin R
NORTH GRANBY, CT | 2025 GMC Sierra 2500 HDDecember 29, 2025
Prompt service with strong communication
Paul C
NORFOLK, CT | 2025 Chevrolet EquinoxDecember 23, 2025
The service techs were quick and thorough with my service and gave me feedback on the condition of my vehicle. They were friendly. I'm completely satisfied with them.
Mark D
HARWINTON, CT | 2018 Chevrolet CorvetteNovember 19, 2025
The team is always very pleasant.
Response from Northwest Hills Cadillac
November 20, 2025Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit!
Robert J
TORRINGTON, CT | 2017 Chevrolet ImpalaNovember 18, 2025
Always treated great while I’m at the dealership.
Response from Northwest Hills Cadillac
November 18, 2025Hi, reviews like this give us motivation and help us ensure we provide high-quality care.
Paul R
WINCHESTER, CT | 2022 GMC TerrainNovember 7, 2025
Work commenced at scheduled appointment time. Completed in anticipated time frame.
John B
TORRINGTON, CT | 2017 Chevrolet CorvetteNovember 4, 2025
Everything worked out great
Michael T
WINSTED, CT | 2025 Chevrolet Suburban 1500October 1, 2025
Phil Musmacker did a phenomenal job for us. I had a very specific criteria for Phil to find a ‘25 Suburban High Country that was basically a replica of our ‘22 Tahoe High Country. Phil worked hard for a few weeks putting out options, taking feedback, and relentlessly narrowing down the field. He ultimately delivered, and delivered big. We have a beautiful vehicle. He worked hard to land on getting the deal done, with a few moving parts in play. Well done, Phil!
