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  • Kevin S

    CANTON, CT | 2023 Chevrolet Corvette
    Confirmed Service Review
    March 20, 2023
    Great team....thank you!

    Response from Northwest Hills Cadillac

    March 22, 2023
    Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Northwest Hills Chevrolet Buick GMC Cadillac! We look forward to your next visit! Take care!
  • Jennifer T

    CANAAN, CT | 2018 GMC Terrain
    Confirmed Service Review
    March 16, 2023
    I've brought my gmc to them for service since I bought it and they have always done a profess job and have been enjoyable to deal with

    Response from Northwest Hills Cadillac

    March 17, 2023
    Jennifer, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback! We hope you have a great day!
  • William B

    NEW HARTFORD, CT | 2022 GMC 2500HD Sierra
    Confirmed Service Review
    March 12, 2023
    No comments

    Response from Northwest Hills Cadillac

    March 13, 2023
    William, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
  • Peter G

    TORRINGTON, CT | 2022 Buick Encore
    Confirmed Service Review
    March 9, 2023
    I drop my keys off and went to the waiting room. They came and said they were done .I paid the bill. When I got home I waited a while check the oil level it was at the right mark. I was very happy.

    Response from Northwest Hills Cadillac

    March 11, 2023
    Peter, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
  • Janice R

    NEW BRITAIN, CT | 2019 Chevrolet 1500 Silverado
    Confirmed Service Review
    March 8, 2023
    It was a quick and simple transaction. The staff was very hospitable and friendly. I am glad I chose to come to Northwest Hills for my car and service.

    Response from Northwest Hills Cadillac

    March 10, 2023
    Janice, thank you for your kind review; we are happy to pass along your comments to the team here at Northwest Hills Chevrolet Buick GMC Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Kyle B

    WEST GRANBY, CT | 2022 GMC Yukon
    Confirmed Service Review
    March 3, 2023
    Great service, thank you

    Response from Northwest Hills Cadillac

    March 6, 2023
    Kyle, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Francis P

    TORRINGTON, CT | 2014 Chevrolet 1500 Silverado
    Confirmed Service Review
    February 26, 2023
    At more than $70 for an oil change, it would be hard to recommend your dealership to anyone for service. Sorry

    Response from Northwest Hills Cadillac

    February 27, 2023
    Francis, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (860) 866-4055 so we can work towards a resolution.
  • Joseph L

    EAST CANAAN, CT | 2017 Chevrolet 1500 Silverado
    Confirmed Service Review
    February 20, 2023
    Great. Thank tou

    Response from Northwest Hills Cadillac

    February 22, 2023
    Joseph, we appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!
  • Ken B

    TORRINGTON, CT | 2017 GMC Canyon
    Confirmed Service Review
    February 17, 2023
    I am concerned about the way the Brake pad wear is measured. Three services ago I was told that I needed brake service.At my next service. I inquired about that and when the pad wear was measured they were all at seven mil. I asked what happened previously and was told that it was probably measured wrong?? How can that be? So 5000 miles later I am at 4 mill and 3 passenger front?? I will be the pulling the weeks and measuring the brake pad wear myself. If I need brakes repaired I will decide then what I am going to do. The has been very confusing. First I need Pads , then I don’t and then I need pads? I lost 3-4 mils in 6 thousand miles?? Doesn’t sound right!!

    Response from Northwest Hills Cadillac

    February 19, 2023
    Ken, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (860) 866-4055 when you have a chance. Thank you, and we look forward to hearing from you.
  • Joseph L

    HARWINTON, CT | 2018 GMC 1500 Sierra
    Confirmed Service Review
    February 15, 2023
    Quick and friendly service.

    Response from Northwest Hills Cadillac

    February 17, 2023
    Joseph, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.