
Samantha B
THOMASTON, CT | 2017 Chevrolet TraverseJune 25, 2022Service department was excellent, they fixed my car and kept me updated through out the process. Would definitely use this dealership in the future to purchase & fix my vehicle.Response from Northwest Hills Cadillac
June 27, 2022Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Northwest Hills Chevrolet Buick GMC Cadillac and we hope to see you again.Daniel J
WINSTED, CT | 2017 Chevrolet 1500 SilveradoJune 24, 2022GreatResponse from Northwest Hills Cadillac
June 26, 2022Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!Andrew D
BURLINGTON, CT | 2022 Chevrolet TraverseJune 21, 2022Jack Sullivan was fantastic to deal with, a breath of fresh air, who went above and beyond to ensure we managed to get a deal done. I look forward to visiting again in three years to get another new Chevy for my wife.Response from Northwest Hills Cadillac
June 22, 2022Hi, we're happy you found our staff to be so supportive during your experience here at Northwest Hills Chevrolet Buick GMC Cadillac. We do hope we can be of assistance in the future. Take care!James B
NEW HARTFORD, CT | 2022 Chevrolet CorvetteJune 17, 2022everyone I come into contact with is very professional and takes care of any problemsResponse from Northwest Hills Cadillac
June 20, 2022Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!Trenton Z
SANDISFIELD, MA | 2019 Chevrolet 1500 SilveradoJune 14, 2022Oil change was reasonably priced. When I got home I rechecked lug nuts done on tire rotation and found a loose lug nut on front left wheel. Dealer told me I needed brakes and quoted about $800 for parts and labor. That was just for pads and having rotors cut. I price checked oem pads with same part number and they cost 74 for a set for front and about the same for the back. You were asking over 200 for the same parts.Response from Northwest Hills Cadillac
June 15, 2022Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (860) 866-4055 to discuss your concerns, as your satisfaction is of utmost importance to us.Kathleen W
LITCHFIELD, CT | 2015 GMC AcadiaJune 13, 2022$2000.00 and two visits within 3 weeks, same problem is NOT fixed. Very dissatisfied.Response from Northwest Hills Cadillac
June 14, 2022Hi. Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (860) 866-4055 when you have a chance. Thank you, and we look forward to hearing from you.Dena T
BERLIN, CT | 2022 Chevrolet 1500 Silverado LTDJune 12, 2022Things were very smooth and quick an excellent experience at NWH!Response from Northwest Hills Cadillac
June 13, 2022Hi. It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Richard L
BARKHAMSTED, CT | 2017 GMC 1500 SierraJune 9, 2022dropped it off before work, picked it up after work. not much to tell.Response from Northwest Hills Cadillac
June 10, 2022Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (860) 866-4055 so we can assist you further.William J
SHARON, CT | 2021 GMC 1500 SierraJune 7, 2022fit us into there schedule so we were without or vehicle for only a couple days Thanks so much great people to work withResponse from Northwest Hills Cadillac
June 8, 2022Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!Bruce W
KENT, CT | 2016 Chevrolet ColoradoJune 7, 2022Very satisfying and great customer serviceResponse from Northwest Hills Cadillac
June 8, 2022Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Northwest Hills Chevrolet Buick GMC Cadillac and we hope to see you again soon!